How would you evaluate the project’s success in terms of reaching its goals? After a reasonable amount of time you’ll want to start converging on ideas. If you have any questions about the challenge, ask them before doing anything else. A true interview classic, this question commonly pops up at the start of the interview. Check out our further reading list below! Is the interviewer looking for any behaviors or skills in-particular? If the interviewer is playing a collaborative role, ask about what you can be certain of and what you’ll have to assume? These resources allow to see others' visual work, show yours and get feedback. Talk about the value UX adds to THEIR business. Use an example to frame your process. Total UX Interview Prep. In addition to the anxiety these types of challenges would cause I struggled to understand the value of attempting to hack away at an impossible task—design an elevator for a building with an infinite number of floors—or something mundane and completely unrelated to what I’d actually be doing on the job—come up with a really interesting car stereo design. This means catering for both temporary, situational constraints and permanent or long-term impairments. Remember to think about who their target users are, and to mention these personas when sharing your ideas. Employers not only want to see that you’ve got the skills to do the job. Keep your audience in mind. With a few minutes to spare, take time to reflect out loud. Get Comfortable at the Whiteboard. At UX Design Mastery, we have created a simple and not overly complicated series of portfolio projects or practice projects, that will test your skills and help you create a well rounded UX/UI portfolio project that a recruiter will definitely take notice of. We run potential candidates through a fictional design exercise—one that has nothing to do with any project we've worked on or intend to work on, but that we can assess the candidates ability to think through a design problem. In fact, I bombed my first ever white board challenge and app critique. If you’re truly passionate about a particular trend, relate it to the employer’s business needs and goals. 8. aka Can you talk the talk? She has spent the last five years working in tech startups, immersed in the world of UX and design thinking. Tell us about yourself. design-driven businesses significantly outperforming their competitors. What particular strengths of yours did this project draw upon or bring out? In addition to writing for the CareerFoundry blog, Emily has been a regular contributor to several industry-leading design publications, including the InVision blog, UX Planet, and Adobe XD Ideas. How does technology play a role in the problem you’re exploring, and what facets of digital tools can help create a solution to the problem? If you know the problem primarily affects a certain type of person, what’s their “user journey” look like and how can a digital product influence that experience? 6. Are any existing solutions you can reference for guidance? Where might new solutions fail and where will they succeed? If you bounced around too many ideas unrelated to the primary problem, if you were unable to pursue important questions, if you failed to address a question or concern, what would you do differently if you had to do it all again? How about to a fellow UX design expert? So there you have it: 11 essential UX design interview questions and how to answer them. Basic Screener (Recruiting) Questions. Another topic that often comes up is the difference between UX and UI. If you talk about the rise of voice technology, for example, you can mention your favourite articles, videos or podcasts that talk about this topic. As a designer, you have a responsibility to make products and experiences as accessible as possible. Every little detail of the major design elements adds to the UX … Let’s get one thing out of the way: there isn’t really a “trick” to solving design challenges, apart from: do what you’d do in every day life. Talk about user research, customer journeys and usability testing. If you’re going to ignore a potential problem or drawback to a solution, state as much (you don’t even need to explain why, this is all make-believe anyway and the goal is to progress toward solving a problem). In such a rapidly evolving field as UX design, the only way to stay on top of your game is by constantly learning. This is actually a very important question, so don’t be fooled into thinking that a simple textbook definition will suffice! project. Methods for evaluating a UX (user experience) designer might seem obvious. Receive a new design challenge each week. How do you leverage information, and how do you act when you don’t have it? Your approach for tackling design challenges is going to be mostly unique to you, however there are universal steps to solving problems which you’ll probably be familiar with. Bear in mind that, while it’s a fairly broad question, the interviewer is most interested in your journey to becoming a UX designer. With any design challenge, be it take-home or an on-the-spot whiteboard challenge, the key is to clarify assumptions and show your process. Your answer should emphasize communication, efficiency and an openness to feedback and ideas. As far as the company is concerned, your job is to spread the value of good design throughout the organization. Interviewing for a job can be stressful. Then wrap up by tying this process to those challenges. Where do you start and how do you measure yourself along the way? Are there multiple types of engagements? Who is Elizabeth Lin? Where do you go for UX design inspiration? How do you make time for continued development? If they ask about your least successful project, they’re keen to suss out your weaknesses. The second takes notes. What is the difference between UX and other design disciplines? If the interviewer wants to hear about your most successful UX project, they’re really looking to gauge where your strengths lie. To answer this question, think about your “UX story”. It sounds like a conversational icebreaker, but there’s a little more to it than that. Talk about the importance of universal design from a business perspective: why is being accessible to all users a winning strategy for a business or product? With design-driven businesses significantly outperforming their competitors, companies want to know how you will help them to create, or maintain, a competitive edge. After a few years of experience behind-the-scenes and dozens of successful interviews I now look forward to design challenges rather than viewing them as stress-inducing, irrelevant, and ultimately futile exercises. How do you solve design problems? Do you doodle when you think or write or openly talk it through? If the problem is founded in real life, ask if the team has already tackled the problem before and if so: are there any learnings that can be shared from their efforts? And, even better, knowing just how to answer them? If you’ve read our introduction to User Experience (UX) Design, you’ll know that UX is essentially about solving a user problem.You may also have come across our guide to Design Thinking—an approach that can help you to solve such problems in a methodical, user-centric way. How did … There’s no right or wrong answer here; not all UX designers have the same methods and strategies, and that’s absolutely fine. Diplomacy here is key. UX design is an extremely varied, hands-on profession with problem-solving right at its core. This is certainly true of UX design interviews. Cracking the UX Design Interview Wonderful categorization on design challenges and detailed examples by Braden Kowitz @ Google Ventures. Eventually you’ll land on a place where a reasonable solution will need to be decided on or time will be out. On the job: you’d have more time to invest in understanding the problem and potential solutions, you’d have many expert partners and resources to help you along the way. If you’ve been invited to interview for a UX position, the interviewer is probably fairly confident that you know what UX design is — the textbook definition at least. Make the activity into a brainstorm and utilize the interviewer for feedback, for coming up with ideas, or for flagging things you might have missed (it’s totally ok to say: “What am I overlooking?” and “Does this feel like a good direction to you?”). Don’t be afraid to defend your thoughts (while recognising you may not be privy to all of the background information which shaped the current product), but be aware of how you present the information: don’t go out of your way to step on any toes, or make it sound like this is information they should already know. Study the most important interview questions, complete with example responses & approaches. Then there’s the whiteboard challenge. Compared to other designers, I haven’t done many app critiques or whiteboard challenges. You may get inspiration and ideas from lots of places, but by talking about how they shape your approach to design and how this relates to their products and challenges. Before your interview, make sure you are clued up on inclusive design and can talk about it in relation to the company’s product. Start narrowing down some of your explorations and explaining why you’re doing so: “Concept A is strong in this one area, and concept B is strong in this other place, I want to briefly explore what would happen if we focused on the best traits of each as a single possible solution.”. What do you think will be the next big thing in UX design? 2. First identifying everything you know, then finding a way to figure out what you don’t yet know. Other Good Resources If you don’t feel as though you have a clear process, that may be a sign you need to do a bit more work on developing yourself. 2. You know that old saying that actions speak louder than words? What would you change in your process or approach for next time? Just like any design project, don’t start designing until you … Over the past few months I’ve been writing a book that covers the design job search process end to end. Tell us about your most, or least, successful UX design project. A good way to prepare for this question is to imagine explaining UX design to people with varying degrees of knowledge on the subject. What can you do with what you now know? This can be quite an intimidating question, but don’t let it scare you. Coming up with a great solution is simply a bonus in the evaluation process of interviewing. Tip: Focus your definition of UX design around empathy and the importance of understanding the people you are designing for. 9. Ask questions to specify the challenge. Talk about a time when collaboration was key to making the project a success. Ideally, the final product will be both, but the aesthetics are down to the UI designer. What type of person or customer matters most in the scenario and who matters least? What led you here, and how does your journey make you a good fit for this job? Elizabeth Lin reigns supreme with visual storytelling. Talk about your thinking, where you’re getting stuck, how you want to proceed. The design challenge is a highly condensed format of the day-to-day work you might do as a product designer, so nobody expects you to come up with an ideal solution or to demonstrate a perfect process from understanding to building. Here is my compilation of best design challenges for UX. What types of questions do you ask at each stage of solving a problem? Design challenges, included. What trade-offs are you going to have to consider while working toward a solution? Remember to always tie what you’re doing back to the expected outcome of the challenge and the problem being solved. Experience Architecture. By Nishtha H. Dalal. I wonder how you prepared yourself for app critiques or white-boarding sessions in the UX Design intern interview? Working on more projects, collaborating with others, reading-up on design and problem solving strategies. Talk about where the project went wrong and the challenges you faced, but also how you overcame them and what you learned. With this seemingly generic question, they are assessing how well you work with others — from product managers and UI designers to developers and CEOs. While this interview is different from your everyday whiteboard sketch, it doesn’t have to be an enigma. What might seem like simple questions on the surface can—and should—reveal a lot about you as a UX designer. To help you prepare for your next UX design interview, we’ve put together our top 11 UX interview questions, along with tips on how to answer them. Start by telling them what excites you about the role, then focus on how you think you’d be a great fit, then finish with a positive statement like: “I hope I can show you how my background and approach to UX will make me a great addition to your team!”. This is essentially a more UX-specific way of asking about your strengths and weaknesses. In addition to answering questions verbally, you may also be asked to complete a hands-on design challenge! Well, you can do Hackathons, Side projects, or you can do challenges. Facebook Product Design Interview: Part 1 & Part 2 & Part 3 a detailed summary of how she handled app critique during phone interview for Facebook internship. What experiences have you had so far, either professional or personal, that set you apart? UX Designer Interview Questions. Review the most critical questions. Where do you get stuck and how do you keep momentum if you do? They also want to see that you’re passionate about your work. Know where, what, and how to recycle. You can explore the problem however you want, and the solution doesn’t have to be perfect or ideal because you’re not expected to get it right anyway, your solution isn’t going to get built. Show that you can acknowledge your failures and turn them into something constructive; those are the kinds of UX designers that businesses want to hire! Identify one or two things you think could be improved, and come up with a plan of action as to how you would do so. This is also a good opportunity to show a case study from your portfolio, demonstrating your understanding of UX in action. Master every step of the UX interview process, from phone screens to live interviews. They may therefore ask you to talk through your typical UX workflow. Want more tips on how to break into the industry? User experience (UX) design is the discipline of designing interfaces for software applications that improve the user's experience. The underlying question here is whether or not you truly understand what UX design is — and what it most definitely isn’t. When you go into a design interview and see something about a challenge or exercise on the schedule, remember it’s a good opportunity to have some fun, explore a problem space you may not be familiar with, and where you’ll get a chance to work on a problem nobody expects you to really solve. You want to develop as clear an understanding as possible about what the problem is you’re attempting to solve, why it’s a problem, and what you might be able to do to resolve it. I used to fear the problem solving part of a product designer interview. How do you leverage the other person in the room? Fill small amounts of “bored” time in your day with something interesting. Draw if you have to. If possible: write down the agreed upon outcome in big letters so you can be reminded of it throughout the exercise. Understanding the Implications of UX. Try to keep your story as relevant as possible, linking back to the role you’re applying for whenever it makes sense to do so. It's applied to projects like desktop program GUIs, game interfaces and mobile app front ends. As you progress through a problem it’s vital to communicate your thoughts and rationale. The interviewer just wants to see that you have a well thought-out approach to your work. What is your design process? CareerFoundry is an online school designed to equip you with the knowledge and skills that will get you hired. “A problem well stated is a problem half-solved.” — Charles Kettering. Typically for design challenges you’ll have access to writing tools like sticky notes and paper or a whiteboard. No one is an island: UX design must be a group effort, and employers want to be sure that you can collaborate. This process created the wrong perception in … One question area you should absolutely get clarity on is the expected outcome of the challenge itself. Remember, one of the 3 things an interviewer is trying to find out is the answer to the question: Can we stand working with you? The business wants to have only one website that combines both. Find your way around a new city. You just take a look at the work they’ve produced. Quick side note. 3. UX interview questions will focus on what you will bring to the company, how you work and your particular approach to UX design. The design community is lucky to have so many great resources like Dribbble, Behance, Daily UI etc. How thorough are you when exploring a problem or potential solution? If nothing in particular stands out, talk about how you might conduct some general usability tests to see how the current design is performing. Here’s the best piece of advice anyone will give you before you … 30 Days of being a Ninja Writer. Wouldn’t it be great if you could go into your next UX design interview knowing exactly what questions you were going to be asked? Are you expected to end with a single solution, or is it enough to land on one or two rough ideas? Write everything asked and answered down. So why even bother asking this basic question? Do you shy away from an ambiguous or daunting task or are you the type to dive right in? Half the time you spend on the challenge should be asking questions, writing down assumptions, and aligning on definitions/goals with the other person in the room. It’s all about the user, so make this distinction clear in your answer. So you have your Design studies, or you have made a course about a software, or a Bootcamp, and you want to get into the job market. Step up your career and become a better designer by regularly working on your core design skills. As the name suggests, you’ll be presented with a problem and asked to design the solution there and then, documenting your entire process on a whiteboard and talking the panel through it as you go. I get a project scenario, and I have to prepare some work around that. Describe the design methods that you follow. Before you know it the 45 minutes or hour will have passed and you’ll have a whiteboard or stacks of paper filled with words and drawings and some semblance of a solution to a problem nobody expected you to fully resolve in the first place. Different interviewers use different techniques, but ultimately, they all have the same end goal: to find out if you’re the right person for the job. Split a check at a restaurant. How to? 5. This demonstrates that you’re constantly learning and keeping your finger on the pulse. Split a check at a restaurant between drinkers and nondrinkers. A weekly, ad-free newsletter that helps designers stay in the know, be productive, and think more critically about their work. When designing an app, for example, how do you ensure a good user experience for visually impaired users? These activities are meant to be a fun challenges in problem solving, not some Herculean trial. In both of these scenarios, your learnings are a key aspect of the answer. It’s also important to point out that different contexts require different approaches, and that you’re able to recognize and adapt to this. Do you suggest the most straightforward solution or try and push boundaries? Blueprint to guide Whiteboard Design Challenge #1 — design problem. Advice on completing design assignments with confidence & clarity. Do you jump to conclusions or ask a lot of questions? If you’re drawing something on the board: explain why. Here you can also talk about how UX and UI designers work together, and show off your knowledge about what a UI designer actually does. This is a good time to talk about any books or blogs you’re currently reading. Actually, many designers so both UI design and UX design today. Read more on UX testing here.. 7. 7. If you’re looking for work or thinking of how to get an edge with UX/Product interviews — take a look. If a second researcher is unavailable for this – then videoing or audio recording an interview can be a good way to record the information elicited. How do you see it contributing to their success? In some cases the challenge was about working on a real-life problem the business was already tackling, which felt like a lazy interview scenario at best. WDC #2. Throughout the entire design process, you’ll work with different people who are approaching the project from different angles, so it’s important to appreciate and empathize with a range of perspectives. The time is used as an exercise in paying attention to how you think, not whether you can solve an impossible or novel problem. Once you’ve asked as many questions as you can and gotten as many answers as realistically possible, you’re ready to ideate. The first UX researcher focuses on asking questions and guiding the interviewee through the interview. PROCESS & WORKFLOW (example questions here for a Salesperson role) What is the nature between the salesperson and their customer? Organize your wardrobe. How did you discover your passion for UX, and what have you done with it since? Accessibility is a huge topic, so don’t be surprised if it comes up in your UX design interview. Talk them through your steps in handling a (successful!) How might you begin finding answers to the things you don’t? Attempting to solve a problem in an hour, with unknown constraints, no preparation, and an often very vague objective? Show that you understand why UX design matters: to users, to the company, and to the population at large! When talking through your process, show how you make sure that you’re designing for the user at all times. This usually means that as a UX designer you should strive to design surveys and interview users to harness data. The business wants to see how you think about problem spaces, not what you can imagine on your own, outside the expertise of the teams you would otherwise be working alongside if you actually had the job. In the lead-up to your interview, spend some time exploring their website and, if they’ve got one, their mobile app. By framing your discussion of UX in terms of the employer’s needs and priorities, you’re not only showing your ability to explain the importance of UX, but also how it relates to making their product a success. Don’t get too hung up on making the most accurate prediction for the future — this is more about showing that you’re aware of what’s going on around you and the direction in which the industry is moving. Interviewers are looking for specific behaviors during these challenges: A common trait many digital product designers share is our affinity for solving problems; the design challenge part of an interview is a lot like being given a crossword or a photo puzzle to solve as part of the interview process. Should you invest time defining additional ones before diving in? Split a check at a restaurant between vegetarians and meat-eaters. Relate this process to a typical challenge for doing good design, and relate this process to succeeding at delivering a well-designed product. In either case: you should end the challenge by having asked numerous questions, attempted to answer as many as you possibly can (or theorize what answers might look like), and finally be ready to reflect on the challenge before concluding. For digital product designers there’s often added pressure of an on-the-spot design challenge: an exercise in which you’re tasked with walking through a design problem right then and there. What are the constraints? If you’re being hired to focus solely on UX, your potential employer needs to see that you can clearly distinguish between the two — and, most importantly, that you’re more focused on the user and making things usable than you are on making them beautiful. This is your moment to introduce yourself and share a bit of background. I used to fear the problem solving part of a product designer interview. This is definitely the type of work I would love to do, so I am excited. make sure you are clued up on inclusive design, how to make your UX design portfolio stand out, 5 ways to prepare for a major career change. What tools or resources might you leverge in building out solutions? How does the salesperson know when it is time to engage with a customer? Interviewing for a job can be stressful. A good portfolio is made up of relevant, well considered detailed design projects. Ideally, one which also relates to the kinds of challenges you’ll be focusing on in this role. Design challenges are a highly effective way to get signal on skills that aren’t always evident in a portfolio: problem solving strategy, product thinking and scope analysis, communication, collaboration, prioritization, and so on. And guiding the interviewee through the interview you invest time defining additional ones before diving in or is enough. In fact, I bombed my first ever white board challenge and the challenges you ’ ll get a within. Offer online, immersive, and employers want to know: how did you stuck. Complete a hands-on design challenge the past few months I ’ ve produced design-driven businesses significantly their... Weekly, ad-free newsletter that helps designers stay in the world of UX and design thinking to... 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